Terms & Conditions
The time we need to prepare an order for shipping varies. Existing gemstone and vintage pieces ship next business day. Stacking bracelets ship within three days. Multi strand bracelets and custom pieces ship within three weeks.
CUSTOMS AND IMPORTS TAXES
Buyers are responsible for any state tax, customs and import taxes that may apply. We’re not responsible for delays due to customs.
WE GLADLY ACCEPT RETURNS AND EXCHANGES
Contact us within: 3 days of delivery
Ship items back within: 7 days of delivery
We don’t accept cancellations, but a shop credit may be applicable.
Please note, custom made items and items on sale cannot be returned.
CONDITIONS OF RETURNS
Buyer is responsible for the return shipping costs. If an item is not returned in its original condition, the buyer is responsible for any loss in value.
Our custom pieces are well-made and tested before they leave our shop. They can take normal wear and tear. Please remember they are gemstones on very strong stainless wire, but not indestructible. We guarantee my custom pieces for six months and will gladly make repairs for free. Repairs after six months of purchase will be priced accordingly. Buyer is responsible for shipping.
Vintage pieces are tested before they are posted on the site. If there are any problems with a vintage piece, please contact firstname.lastname@example.org for options.