Terms and Conditions

Terms and Conditions

Welcome to TeeceTorre. Please read these Terms and Conditions carefully. By accessing or using our website or services you agree to abide by the terms below.

Shipping Policy

Tracking for domestic orders:

TeeceTorre ships domestic orders using USPS Priority or First Class, and a tracking number is provided.

International shipping:

Orders under $350 will be shipped via USPS First Class Mail, unless another expediting service is requested and paid for. Orders over $350 will be shipped via UPS or Fedex International at no extra cost to the buyer.

Production and shipping:

Because some original design pieces are handmade to order, custom items may have a longer processing time before shipment. All orders are subject to the shipping policy.

Return and Exchange Policy

Returns and exchanges:

Custom items cannot be returned or exchanged. Vintage items can be returned or exchanged for another item. TeeceTorre does not accept cancellations of custom orders.

Contact for exchanges:

For any issues or exchange requests, customers should contact the shop directly at teece@teecetorre.com.

Custom orders are final:

Custom or personalized items are generally considered final sales and are not eligible for returns or exchanges.

Defective or Damaged Items

Contact the shop:

If you receive a defective or damaged item, contact Teece Torre directly. We will work with you to find a solution.

Six-month guarantee:

The shop guarantees its custom-made pieces for six months from the date of purchase. It will make repairs for free during this period, but the buyer is responsible for shipping costs. Repairs for vintage pieces or after the six-month period will be priced accordingly. 

Contact Information

If you have any questions about these Terms and Conditions, please contact us at teece@teecetorre.com.

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